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    Angell

    Perfect for every occasion.

    Angell /S

    Simply Super.

    Ride peacefully
    Sleep peacefully

    We will look after you.
    Insurance Angell

    £9,90 / month

    £118,8 per year during a maximum of 5 years.
    Dedicated Hotline
    Coverage for damage and theft
    Bike repair or get a compensation
    Coverage for accidental damage
    Coverage for vandalism
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    Get Qover and be covered

    More than a simple insurance, peace of mind is guaranteed for you and your bike for only £9,90 per month.

    Always there for you

    Having an issue ? A question ? Qover customer service is there for you. Write to them at contact@qover.com .

    Comprehensive insurance

    A really good thief stole your bike ? Get compensation with your insurance and be back on track in no time*

    PS: Don't forget to report your bike theft to authorities within 48h.

    Your bike got damaged because of nature's wrath, envious persons lost it or as a result of an accident ? Your bike will be able to be repaired* in an authorised repair centre or you will be compensated*

    * After payment of a contractual franchise of 10%. Se the general terms and conditions and exclusions in case of theft and/or material damage.

    A simple and fast subscription in 3 clicks

    You can subscribe when you buy your bike on the web site or directly from this page*.

    * Subject to certain conditions

    Angell Insurance in more details

    Are you eligible for the insurance?
    • We cover your bike all year round for up to maximum 5 years. 
    • This insurance policy is intended for Angell bikes only.
    • The insurance is intended for people aged 18 and over who are officially resident in the United Kingdom.
    • Your bike is intended for private or commercial use (e.g. as a courier, deliveries, etc.).
    What is theft insurance ?
    • If your bike is stolen, we will reimburse you after deducting the excess.
    • We will also reimburse you for damage if it is the result of an attempted theft.
    What is material damage insurance? 
    • Your bike is covered against damage resulting from accidents, vandalism, flooding, fire and other external factors. 
    • We will reimburse you for the cost of repairs after application of the Excess.
    How does it work?

    Once the insurance is purchased, you will then receive a confirmation e-mail from Angell. As soon as you receive your bike, follow the procedure you will receive by email to activate the insurance. Once the insurance is activated, you will receive a confirmation email from Qover with your policy schedule, general conditions and cancellation form.

    In case of theft or total loss:

    • Contact us here to report a claim. 
    • You will receive a compensation by bank transfer corresponding to the value of your bike minus the excess.

    If your bike needs repair:

    • Contact us here to report a claim.
    • You will be compensated for the repairs. You will have to go to a repair shop.
    • If it is not possible to repair your bike, you will receive compensation for the amount of the insured bike minus the excess by transfer to your bank account.
    How much is your excess?

    • In the event of theft and total loss: 
      You have an excess of 10% of the total insured value, with a minimum of £50 and a maximum of £200 per claim.
    • In the event of repairable material damage:
      You have an excess of 10% of the total insured value, with a minimum of £50 and a maximum of £200 per claim.
    Under certain circumstances, you will not be covered by insurance. What are they (non-exhaustive list)?
    • If the theft of the bike occurs when the bike is not locked by the frame or app lock provided by the manufacturer
    • If the bike was in a place accessible to the public and was not secured to a fixed point by the frame with an agreed lock and not locked according to the manufacturer's instructions, such as a frame lock or locking by means of an application. 
    • If the bike was in a locked common room and was not secured to a fixed point by the frame with an agreed locked and not locked according to the manufacturer's instructions, such as a frame lock or locking by means of an app. 
    • If the wheels, tyres or battery are stolen separately from the bike, they will not be covered.
    • If you cause damage to a third party while riding your bike, the insurance does not cover your liability.
    • Purely aesthetic damage is not covered (e.g. scratches or dents).
    • Damage resulting from a breach of trust or fraud is not covered.
    • Damage resulting from the participation in a Bike sport event is not covered. 
    Are there any other rules to follow ?
    • You will not be covered if you make technical modifications to the bike. However, you can add accessories such as a mudguard or a child seat, but these will not be covered under this insurance unless they are originally delivered and fixed to the bike (for a maximum amount of £ 100).
    Where am I covered?
    • Theft and material damage cover is valid in the countries of the Great Britain, European Union, the Principalities of Andorra and Monaco, the Vatican, Iceland, Croatia, Liechtenstein, Norway, San Marino and Switzerland. 
    What are my obligations ?

    • In the event of theft, you must report it to the police or judicial authorities within 24 hours.
    • You must submit a copy of the police report to us when filing your claim.
    • You must notify the claim as soon as possible after the incident and within 8 days of becoming aware of it.
    • You must keep the original invoice for your bike.
    • You must lock your bike in two ways
    1. With the frame lock and / or via the application on the bike (if applicable).
    2. You must attach your bike by the frame using an agreed lock, either ABUS BORDO (Security 10 or higher), ART (category 2 or higher), FUB (category 2 wheels or higher), or Sold Secure Silver (or Gold) to a fixed point (e.g. bike rack, post).
    Can I cancel my contract?
    • You can cancel the insurance contract within 14 calendar days of taking out the contract or receiving it.
    • You can cancel your insurance if a renewal of your insurance is offered. You must notify Qover no later than 10 days before the start date of your new policy.
    • You can also cancel the insurance contract after a claim. You have 15 (fifteen) days from the date of payment or refusal to pay compensation. The insurance contract will then expire 15 days after the date of notification.
    When and how do I pay?
    • You pay the premium annually.
    • Your bike can be covered for a maximum of 5 consecutive years.
    • Your contract has a duration of one year and a renewal may be offered by Qover every year.
    • At the end of three years, we will not offer renewal. This way, you will never overpay given the depreciation of the bike over time.
    How do I report a claim?
    • If you wish to report a claim, you can contact Qover via this online form claims.qover.com.
    • You can reach Qover from Monday to Friday between 8 am and 4 pm on +44 800 048 8899. Or by email at contact@qover.com
    What do I pay for? 

    • 89% of the insurance premium goes straight back into the Angell community: fixing your damage and/or replacing it when stolen or non-repairable.
    • The remaining 11% keeps Qover's wheels spinning (portfolio management, marketing, operations, IT, actuary, etc..).

    Legal Notice

    This page is a summary of the insurance policy, please refer to the terms and conditions for full details of your cover.

    • This policy is administered by Qover SA. Qover is a Belgian untied insurance agent registered with the Financial Services and Markets Authority of Belgium under the code 0650.939.878 with registered address Rue du Commerce 31, 1000 Brussels. Deemed authorised and regulated by the Financial Conduct Authority. The nature and extent of consumer protections may differ from those for firms based in the UK. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the Financial Conduct Authority’s website.
    • Theft and material damage coverage is taken out with Wakam. Wakam is a limited company registered with the Paris Trade and Companies Register (Registre du Commerce et des Sociétés) under number 562 117 085 operating through its UK Branch whose principal place of business is 18th & 19th Floors, 100 Bishopsgate, London, EC2N 4AG. Authorised and regulated by the Autorité de Contrôle Prudentiel et de Résolution. Deemed authorised by the Prudential Regulation Authority. Subject to regulation by the Financial Conduct Authority and limited regulation by the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the Financial Conduct Authority’s website
    • Bike insurance is a non-life insurance product (Branch 3). 
    • This contract is entered into for a period of one year. The contract may be renewed twice for two further periods of one year each.
    • This insurance contract is subject to the laws of England and Wales. 

    Documents

    Information document on the insurance policy
    Assistance

    Contact us, we will find the nearest repair solution for you.

    Payment facilities

    Possibility of payment up to 12 installments free of charge.

    Support

    You will find an answer to all your questions